- Job Title: Online Travel Manager
- Company Name: Dreamport
- Degree: Any Graduate Can Apply
- Salary: Rs. 20,000 – 50,000/- PM
- Company Location: Remote
- Employment Type: Full-time
- Experience: 0-3 years of Experience
About Dreamport:
Dreamport is a main online tour company devoted to presenting amazing trip claim for customers international. We leverage era to provide customized tour planning and keep offerings, making sure seamless and single trips.
Our dedication to client pride and innovation has placed us as a preferred desire for tourists.
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Job Overview: Online Travel Manager
As an Online Travel Manager at Dreamport, you’ll play a central position in shaping our clients’ travel review. You may be subject for managing journey bookings, providing professional advice, and check an excessive level of consumer joy.
This function need a mix of customer service power, journey business plan understanding, and skill in using online booking from.
Key Responsibilities:
- Assist Customers:
- Help clients plan their travel itineraries, including flights, hotels, car rentals, and other travel-related services.
- Use online booking systems to make and manage reservations efficiently.
- Ensure all bookings are accurate and meet the client’s preferences and budget.
- Provide Support:
- Offer exceptional customer service by addressing clients’ inquiries, concerns, and requests promptly.
- Provide expert advice on travel destinations, attractions, and activities based on clients’ interests and preferences.
- Handle any issues or changes in travel plans with professionalism and efficiency.
- Promote Offers:
- Promote special deals, packages, and promotions to maximize revenue and sales.
- Upsell additional services such as travel insurance, tours, and upgrades.
- Monitor and achieve sales targets and performance metrics.
- Utilize Systems:
- Stay proficient in using Dreamport’s online booking systems and tools.
- Keep up to date with the latest travel industry trends and technologies.
- Ensure all customer information is handled securely and in compliance with privacy regulations.
- Teamwork:
- Work closely with other team members and departments to ensure a cohesive approach to customer service.
- Coordinate with travel service providers, including airlines and hotels, to secure the best deals and resolve any issues.
- Participate in team meetings and contribute to continuous improvement initiatives.
Qualifications and Skills:
- Education: Bachelor’s degree in Travel and Tourism, Hospitality Management, Business Administration, or a related field.
- Experience: Minimum of three years of experience in the travel industry, preferably in an online travel agency or related role.
Skills:
- Communication: Excellent communication and interpersonal skills.
- Organizational Skills: Strong organizational and multitasking abilities.
- Technical Proficiency: Proficiency in using online booking systems and travel management software.
- Industry Knowledge: In-depth understanding of travel destinations, market trends, and industry regulations.
- Sales Orientation: Sales-oriented mindset with a focus on achieving targets.
- Problem-Solving: Ability to handle challenging situations and provide solutions promptly.
Personal Attributes:
- Customer-Centric: Passionate about delivering exceptional service and ensuring customer satisfaction.
- Detail-Oriented: Attentive to details to ensure accuracy in bookings and travel arrangements.
- Problem Solver: Resourceful in resolving issues and handling changes in travel plans.
- Team Player: Collaborative and able to work effectively in a group-oriented environment.
- Adaptable: Flexible and open to adapting to new technologies and industry changes.
Benefits: Online Travel Manager
- Competitive Revenue and Performance-Based Bonuses: Attractive salary structure with bonuses tied to performance.
- Comprehensive Health and Well-Being Benefits: Access to medical, dental, and vision insurance plans.
- Remote Work Flexibility: Options to work remotely for better work-life balance.
- Travel Discounts and Perks: Exclusive travel discounts and additional perks for employees.
- Professional Development Opportunities: Continuous learning and growth opportunities, including training programs and certifications.
- Supportive and Inclusive Work Environment: A collaborative workplace culture that fosters teamwork and inclusivity.
How to Apply for Online Travel Manager?
Interested candidates are invited to post their resume and a cover letter detailing their applicable enjoyment and motivation for making use of [email address] with the useful resource of [application deadline]. Please include “Online Travel Manager Application” in the situation line of your e-mail.
Dreamport is a same-opportunity company. We have a laugh range and are true to growing an inclusive environment for all workers. We sit up to welcome a brand new company member who shares our ardor for travel and self-control to a high-quality provider.
